Information Request Officer

Band 3

Main area
Data Protection
Band 3
25 hours per week (5 hours per day)
Job ref
Frimley Park Hospital
Frimley Park Hospital, GU16 7UJ
£17,939 - £20,844 per annum pro rata inc HCAS
19/07/2018 23:59
Interview date

Frimley Health is a Trust where great care and great careers go hand in hand. We’re three hospitals working closely with each other and with the communities we serve in Surrey, Berkshire, Hampshire and Buckinghamshire  - our organisation has brought Heatherwood and Wexham hospitals into the fold of Frimley Park Hospital and its wider community services.

You’ll find the highest standards of clinical excellence across our locations and a friendly, supportive, open culture that brings everyone together. For our team it means a great day-to-day working experience – in a Trust with strong leadership, a clear sense of direction and an exciting vision for the future. The investment and changes ahead make this an exciting place to be. You can play your part in delivering exceptional patient care, while continuing to grow, develop and progress through first class learning and training.

The Trust is looking for the right person to join the Trust's Access to Health Records Team, which is tasked with responding to requests received from patient's/NHS organisations and other third party companies for copies of patient's medical records.

The team is based at Frimley, with the possibility of a future move to another site within the Trust.  You will be responsible for working in a team to respond to written requests received from a wide range of individuals/organisations within mandatory deadlines.  Training for the job will be provided.

The postholder will need to have good communication skills, excellent computer skills, be able to use a wide range of different clinical systems, be an enthusiastic and motivated individual.  The postholder will need to have an understanding of the Data Protection Act 2018 and Access to Health Records Act 1990.  Experience of working in the NHS or a large multi-disciplinary organisation will be an advantage.

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Apply online now

Further details / informal visits contact

To discuss, contact the Manager of the Access to Health Records Team,  Susan Horton by emailing or telephone 01276 522428

If you have problems applying, contact

01252 649085