Patient Appointments Officer

Band 3

Main area
Band 3
Fixed Term 1 year
Full Time 37.5 hours per week
Job ref
Wexham Park Hospital
£17,939 - £20,845 pa inc HCAS
23/01/2018 23:59

Frimley Health is a Trust where great care and great careers go hand in hand. We’re three hospitals working closely with each other and with the communities we serve in Surrey, Berkshire, Hampshire and Buckinghamshire  - our organisation has brought Heatherwood and Wexham hospitals into the fold of Frimley Park Hospital and its wider community services.

You’ll find the highest standards of clinical excellence across our locations and a friendly, supportive, open culture that brings everyone together. For our team it means a great day-to-day working experience – in a Trust with strong leadership, a clear sense of direction and an exciting vision for the future. The investment and changes ahead make this an exciting place to be. You can play your part in delivering exceptional patient care, while continuing to grow, develop and progress through first class learning and training.

An exciting opportunity has arisen for Patient Appointment Officer to join the Booking Team at Wexham Park Hospital Slough. The post holder will be expected to undertake a variety of tasks across all aspects of appointment bookings and rescheduling of appointments. The successful candidate will be expected to work independently and also as part of a team.

The ideal candidate will possess:

- good communication skills
- a flexible approach to work and the ability to work independently and as part of a team
- an eye for detail in data collection and recording
- experience and understanding of the Patient Administration System
- an awareness of local and national targets

Full training will be given to the successful candidate in electronic systems such as the Patient Management System (iPM), national E-Referral Service and scanning.

This post is an excellent opportunity to develop skills working within the outpatient booking team.

The Booking Team operates from Monday to Friday.

"Wexham Park Hospital has embarked on an incredible journey of transformation and we want you to be a part of it as we continue forward. Following an inspection by the CQC in November 2015, we were delighted to be recognised by the CQC's Chief Inspector of Hospitals, Prof Sir Mike Richards as delivering “undoubtedly the most impressive examples of improvement" seen within the NHS in recent years. We are continuing to identify ways to improve and have recently announced plans for a new £25m Accident and Emergency department which is due to open in 2017"

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Further details / informal visits contact

Charu Sharma, Service Manager

David Pullman, Outpatient Pathway Manager & Team Leader

Ext - 3386


If you have problems applying, contact

01753 633337