• This post is only open to internal applicants.

Patient Experience Insight & Improvement Officer

Band 5

Main area
Patient Experience
Grade
Band 5
Contract
Fixed Term 10 months
Hours
Full Time 37.5 hours per week
Job ref
151-CC410
Site
Frimley Health
Town
Slough
Salary
£23,234 - £30,183 pa inc HCAS
Closing
19/07/2018 23:59

Frimley Health is a Trust where great care and great careers go hand in hand. We’re three hospitals working closely with each other and with the communities we serve in Surrey, Berkshire, Hampshire and Buckinghamshire  - our organisation has brought Heatherwood and Wexham hospitals into the fold of Frimley Park Hospital and its wider community services.

You’ll find the highest standards of clinical excellence across our locations and a friendly, supportive, open culture that brings everyone together. For our team it means a great day-to-day working experience – in a Trust with strong leadership, a clear sense of direction and an exciting vision for the future. The investment and changes ahead make this an exciting place to be. You can play your part in delivering exceptional patient care, while continuing to grow, develop and progress through first class learning and training.


This is an opportunity for a 9/10 month secondment into the patient experience team to lead on patient experience and improvement across the clinical areas.

This post is to support the patient experience team and wider Trust in understanding and taking action to improve the patient and carer experience through the use of feedback data from multiple sources.

The post holder will be responsible for identifying, collating and presenting patient & carer experience data to drive improvements across the Trust.

 

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Apply online now

Further details / informal visits contact

Angela Ballard

Head of Patient Experience

 

If you have problems applying, contact

Telephone
01753 633337