IT Service Desk Technician

Band 4

Main area
IT Service Desk Technician
Band 4
Fixed-Term Contract for 12 months
Full Time 37.5 hours per week
Job ref
Wexham Park Hospital
£20,380 - £23,817 pa inc HCAS
23/11/2017 23:59

Frimley Health is a Trust where great care and great careers go hand in hand. We’re three hospitals working closely with each other and with the communities we serve in Surrey, Berkshire, Hampshire and Buckinghamshire  - our organisation has brought Heatherwood and Wexham hospitals into the fold of Frimley Park Hospital and its wider community services.

You’ll find the highest standards of clinical excellence across our locations and a friendly, supportive, open culture that brings everyone together. For our team it means a great day-to-day working experience – in a Trust with strong leadership, a clear sense of direction and an exciting vision for the future. The investment and changes ahead make this an exciting place to be. You can play your part in delivering exceptional patient care, while continuing to grow, develop and progress through first class learning and training.

Wexham Park Hospital has embarked on an incredible journey of transformation and we want you to be a part of it as we continue forward. Following an inspection by the CQC in November 2015, we were delighted to be recognised by the CQC's Chief Inspector of Hospitals, Prof Sir Mike Richards as delivering “undoubtedly the most impressive examples of improvement" seen within the NHS in recent years. We are continuing to identify ways to improve and have recently announced plans for a new £25m Accident and Emergency department which is due to open in 2019.

Frimley Health NHS Foundation Trust is currently seeking an IT Service Desk Technician at Wexham Park Hospital in Slough.

The post holder will be responsible for working as part of a busy IT Service Desk team, delivering a friendly, effective and professional service to users.

The IT Service Desk operates as the first point of contact within IM&T, receiving, logging and triaging calls. Calls are resolved at 1st line by the IT Service Desk team wherever possible, using remote tools to do so, or they are escalated and passed to 2nd or 3rd line support team as appropriate.

The full details of this role are described in the Job Description and Person Specification provided. Please read these before applying.

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Further details / informal visits contact

Deane Goodman, IT Service Manager
01753 633928

If you have problems applying, contact

01753 633337